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Customer Service Representative| Stamford | Agriculture

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Customer Service Representative| Stamford | Agriculture

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  • Contact:

    Tor Newcomb

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  • Published:

    about 2 months ago

Customer Service Representative| Stamford | Agriculture

About Our Client
We are working with a very forward thinking e-Commerce business who provide biological pest control solutions. They are currently looking to recruit a customer service representative to help support their team.

About the Job

  • Receives, processes and confirms orders from customers in a timely and accurate manner.
  • Liaises with production regarding specific requirements.
  • Issuing of paperwork for shipments to non- EU countries.
  • Ensures and provides quality service to both internal and external customers.
  • UK based, part of an international team.

This is a fantastic role for progression.

The Ideal Candidate

  • Excellent customer service skills.
  • Excellent communication skills and telephone technique.
  • Excellent organisational skills.
  • Ability to multitask and prioritise.
  • Competent in Microsoft Programmes (Word, Excel, Outlook).
  • Ability to build excellent rapport with customer to ensure customer satisfaction.
  • Experience with customs documentation such as Certificate of Origin, Eur 1 and ATR preferable.
  • Business English -written and oral.
  • Knowledge of another European language (i.e. Dutch, German or Hungarian) is desirable but not essential.
  • Capable of working well in a team environment.
  • Good at listening to and following instructions.
  • A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively with colleagues.
  • Good time keeping and reliable

If this role sounds of interest and you want to have a discussion about it, then get in touch with Tor Newcomb on 01780 480530, or apply via the link below.