Customer Service Representative| Stamford | Agriculture

About Our Client
We are working with a very forward thinking e-Commerce business who provide biological pest control solutions. They are currently looking to recruit a customer service representative to help support their team.

About the Job

• Receives, processes and confirms orders from customers in a timely and accurate manner.
• Liaises with production regarding specific requirements.
• Issuing of paperwork for shipments to non- EU countries.
• Ensures and provides quality service to both internal and external customers.
• UK based, part of an international team.

This is a fantastic role for progression.

The Ideal Candidate

• Excellent customer service skills.
• Excellent communication skills and telephone technique.
• Excellent organisational skills.
• Ability to multitask and prioritise.
• Competent in Microsoft Programmes (Word, Excel, Outlook).
• Ability to build excellent rapport with customer to ensure customer satisfaction.
• Experience with customs documentation such as Certificate of Origin, Eur 1 and ATR preferable.
• Business English -written and oral.
• Knowledge of another European language (i.e. Dutch, German or Hungarian) is desirable but not essential.
• Capable of working well in a team environment.
• Good at listening to and following instructions.
• A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively with colleagues.
• Good time keeping and reliable

If this role sounds of interest and you want to have a discussion about it, then get in touch with Tor Newcomb on 01780 480530, or apply via the link below.