Technical Assistant

The Role

We are recruiting a Technical Assistant to join an exciting and fast-growing fresh produce business with a genuinely innovative approach to growing. This is a hands-on role supporting the Quality Manager and wider Technical team, playing a key part in maintaining food safety, quality, and compliance standards.

The business has a strong track record of developing people internally, offering a clear progression pathway and investing heavily in training and long-term career development. They also have a reputation for genuinely looking after their staff and creating a positive, supportive working environment.

You'll be based on site within a fast-paced FMCG environment, supporting day-to-day technical activities while helping to build and maintain robust quality systems as the business continues to grow.

Key Responsibilities

Quality Assurance & Compliance

• Support the Quality Manager in maintaining the Quality Management System (QMS)
• Ensure compliance with food safety, legality, quality, and customer standards
• Manage non-conforming product, corrective actions, and investigations
• Monitor hygiene, housekeeping, traceability, allergen management, and legality
• Raise and follow up supplier non-conformances within agreed timeframes
• Support customer complaint investigations and root cause analysis
• Maintain technical documentation and site document control
• Support third-party accreditations, including BRC

Auditing, Testing & Monitoring

• Carry out internal audits including GMP and metal detection
• Support preparation for and participation in internal and external audits
• Undertake routine product testing, environmental swabbing, and sensory assessments
• Manage laboratory samples, results, trending, and follow-up actions
• Monitor and trend KPIs, reporting findings to the management team
• Support HACCP activities and attend HACCP meetings
• Technical & Site Support
• Support day-to-day technical and operational process controls
• Assist with training of site staff on quality and food safety standards
• Liaise with external providers where required (e.g. pest control)
• Promote and support a strong food safety and quality culture across the site

About You

• Experience in a QA, Technical, or Quality role within food manufacturing or FMCG
• Working knowledge of QA systems and HACCP
• Understanding of production and packing processes
• Knowledge of food legislation
• Organised, adaptable, and comfortable managing multiple priorities
• Flexible, hands-on approach in a fast-paced environment
• Ideal Attributes
• Proactive with the ability to see the bigger picture
• Comfortable working in a growing, evolving business
• Strong analytical and problem-solving skills
• A team player with excellent communication and written skills
• Confident using Microsoft Office packages
• Enjoys building systems and being part of something exciting from the ground up

Interested?

For further information, please get in touch with Oskar Ballard at MorePeople on 01780 480530 or email oskar@morepeople.co.uk