Technical Technologist / Customer Technologist

| Monday-Friday | 25 Days Holiday | Weekend On-Call Rota

Are you a detail-driven technical professional with a passion for quality, food safety, and fresh produce? Do you thrive on managing customer relationships, driving continuous improvement, and protecting brand integrity?

We're looking for a Technical Technologist to support our Technical Manager and play a key role in delivering exceptional Quality, Food Safety, Legality, Sustainability, Ethical and Technical standards across our production and supply base.

About the Role

This is a varied, hands-on role where you'll act as the primary technical contact for key customer accounts, working closely with internal teams, suppliers, and growers to ensure products consistently meet both customer and business standards.

You'll be at the heart of technical compliance, performance monitoring, and innovation - from supplier due diligence and audits to NPD support and seasonal crop reviews.

Key Responsibilities

• Support the Technical Manager in maintaining high standards across quality, food safety, legality, sustainability and ethics
• Act as the main technical contact for assigned customer accounts
• Manage customer technical systems, specifications, policies and documentation
• Prepare and analyse reports, spreadsheets and KPI data (weekly, monthly, quarterly)
• Coordinate product samples, varietal approvals, benchmarking and evaluations
• Monitor complaints, QSL, rejections and RTM data, delivering insight and performance tracking
• Participate in supplier approval, due diligence, ethical and environmental monitoring
• Support and participate in internal, customer and third-party audits
• Lead and contribute to investigations using CI tools to resolve quality and performance issues
• Engage with suppliers and growers on seasonal planning, spec alignment and improvement plans
• Visit suppliers and growers to review performance and identify opportunities
• Support NPD, innovation and artwork processes from concept to launch
• Host and coordinate site and supplier visits with clear objectives
• Promote best practice in hygiene, health & safety and environmental standards

What We're Looking For

• Experience in food manufacturing, fresh produce or FMCG technical roles
• Strong understanding of food safety, quality systems and customer standards
• Confident communicator with customers, suppliers and internal teams
• Highly organised, data-driven and able to manage multiple priorities
• Proactive mindset with a passion for continuous improvement

What's in It for You?

✔ Competitive salary

✔ 25 days holiday
✔ Monday-Friday working pattern
✔ On-call weekend rota
✔ Opportunity to work closely with growers, suppliers and major customers
✔ A business that values quality, integrity and innovation

Interested?
Apply today and be part of a business where quality, care and collaboration sit at the heart of everything they do. For further information please contact Luan Harrison at MorePeople on 01780 480530