Looking Back at 2025: Lessons from Operations
As 2025 draws to a close, it’s the perfect moment to pause and reflect on the stories, challenges, and insights that have defined the year in operations. Across food manufacturing, fresh produce, and wider supply chains, our blogs have captured the pulse of a sector navigating change, resilience, and innovation. Here are some of the standout themes that shaped the year.
Profitability and People
Early in the year, we explored the hidden threat to engagement and retention when growth stalls. Jack highlighted how slowing momentum can sap energy from teams, reminding leaders that culture and communication are just as critical as financial performance. This theme resonated throughout 2025, as businesses sought to balance ambition with sustainability.
Jamie tackled the profitability squeeze in UK food manufacturing, urging businesses to invest in people even when margins tighten. His message was clear: operational success isn’t just about efficiency, it’s about empowering teams to innovate and thrive under pressure, not just for immediate success but for long-term success
He also examined the impact of National Insurance rises on food businesses, offering an operational perspective on how policy changes affect margins, hiring, and long-term planning. His insights reinforced the importance of adaptability in leadership when external pressures mount.
Innovation and Disruption
2025 was also a year of bold questions. We asked whether lab-grown meat is innovation or disruption, sparking debate about the future of food and the people who produce it. Meanwhile, cybersecurity emerged as a critical frontier, with Jack warning that digital resilience matters more than ever in the food industry. As we saw some big names come up against challenging times with Security breaches, will businesses learn their lessons and secure their future?
The cardboard vs. plastic debate was another hot topic. India explored the trade-offs between sustainability, cost, and practicality, sparking conversations about how packaging choices ripple through operations.
Supply Chain Strain
As we approach Christmas, where there will no doubt be promotions aplenty, a piece written on the true cost of 8p veg sheds light on the pressures of retail discounts and their ripple effects across supply chains. It reminded us that behind every price point lies a story of growers, processors, and operators working tirelessly to keep shelves stocked.
Continuous Improvement - dead or alive?
Jamie explored the function of continuous improvement roles, showing how these positions are vital in embedding resilience and adaptability into operations. In a year of uncertainty, continuous improvement proved to be more than a buzzword; it was a lifeline.
Women in Food Manufacturing
India’s piece on progress, challenges, and what’s next for women in food manufacturing spotlighted the strides made in diversity and inclusion, while also acknowledging the barriers that remain. Representation and leadership opportunities were recurring themes, reminding us that operational excellence is inseparable from workforce equity.
Personal Journeys in Recruitment
And finally, a story within. Recruitment is as much about people as it is about process. Jack shared his reflections on two years in recruitment, while I offered a seasoned perspective with 6.5 years in operations recruitment. These personal accounts underscored the evolving role of recruiters not just as talent finders, but as sector guides, motivators, and trusted advisors. With the team growing again this year, we look forward to being able to help more businesses over many more years.
Closing Thoughts
Looking back, 2025 was a year of resilience, reflection, and reinvention. From personal journeys in recruitment to sector-wide debates on profitability, innovation, and supply chain strain, the common thread was clear: operations is and will remain about people. Whether navigating challenges or pioneering new technology, success lies in how we engage, empower, and support those at the heart of the industry.
As we step into 2026, the lessons of this year remind us that while challenges will continue, so too will the opportunities to build stronger, smarter, and more human-centred operations.