Customer Technologist
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Location:
Spalding
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Sector:
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Salary:
Negotiable
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Contact:
Luan Harrison
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Job ref:
LH 18073
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Published:
11 months ago
Customer Technologist / Horti / Fresh / Spalding
Negotiable
Are you passionate about plants and committed to ensuring safety, quality, and trust in every aspect of your work? As a Customer Technologist, you will play a vital role in providing technical services and support across various departments, including Technical, Commercial, NPD, Procurement, and Supply Chain.
Key Responsibilities:
- Act as the main technical stakeholder and day-to-day contact for a retail customer
- Analyse data and provide reports to assess KPI performance.
- Utilise Quality Management System (QMS) data to monitor and improve product and process performance.
- Generate weekly KPI reports on complaints and provide recommendations for improvement.
- Assist in artwork and label approval processes.
- Conduct grower visits to ensure quality and compliance with specifications.
- Maintain accurate and up-to-date customer specifications.
- Collaborate with internal teams to develop technical input for Customer Business Plans.
- Participate in assigned projects and deliver results within set timeframes.
- Create positive relationships with customers and internal teams.
Experience, Knowledge, Qualifications:
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to think logically and make decisions.
- Proactive approach to task completion.
- Prior experience in a technical role preferred ideally within, horti, fresh or food
- Willingness to assume additional responsibilities in the absence of the Head of Technical.
- Collaboration with other members of the technical team to ensure continuity.
This is a Monday - Friday 8.00-5.00 role
If you're ready to join a dynamic team and make a positive impact in the world of horticulture, apply now to become our next Customer Technologist
How to Apply
If this sounds like you, please apply via the link. Alternatively, for a confidential chat about this exciting role, please contact Luan on 01780 480530 or luan@morepeople.co.uk
