West Yorkshire, England
about 1 month ago
Garden Centre Manager
Our client is an established award winning family run garden centre stocking a huge range of high quality plants, garden accessories, home & gift items and much more, all sold by their friendly, knowledgeable team. Currently they are looking for a dedicated and experienced Garden Centre Manager to head up and inspire their team.
To effectively and efficiently manage and lead the store in order to maximise sales and profit and minimise costs.
Ensure a full understanding of, implementation and compliance of company operational standards.
Ensure floors are commercially and correctly merchandised.
Ensure appropriate systems and processes are in place to ensure timely replenishment of the sales floor.
Ensure the company's sales targets are delivered and sales opportunities maximised.
Resolve effectively and efficiently any customer issues and complaints relating to the store.
Ensure that sales floor standards are adhered to through the execution of the company's expectations.
Ensure wastage is controlled and kept to a minimum.
Ensure that the company's security procedures are adhered to at all times.
Effectively manage the recruitment, training and development and individual performance of the stores management and colleague team in order to retain people. Responsible for ensuring full complement of staff to utilise hours effectively within budget.
Effectively manage the store's labour requirements in order to achieve company targets and deliver costs.
Effectively manage the Store P&L, particularly in relation to controllable costs.
Efficiently & effectively communicate with management and colleague team to ensure adherence to company policies and procedures.
Coach and motivate the team in order to deliver pre set targets.
Identify and address performance management issues.
Carry out management performance reviews.
Identify training needs for the management team.
To effectively and efficiently plan and manage special events within the store e.g. Christmas trading, Charitable events.
Ensure Health and Safety standards are adhered to and kept within legal requirements.
To carry out any additional duties as and when required to manage the store and attend events e.g. District Meetings, training other managers.
To communicate effectively with the District to ensure best practice is shared.