About the Opportunity

We are partnering with a European Supply Chain organisation to recruit an exceptional Operational Quality & Compliance Manager. This is a unique opportunity for a confident, people‑focused professional to take ownership of quality processes across UK Depots, Return Centres (RSUs) and customer locations (UK Wide Travel is a neccessity for this role)

The role blends operational auditing, stakeholder engagement, coaching and continuous improvement. You'll act as the company's trusted representative on the ground strengthening relationships, elevating standards and ensuring operational excellence across a diverse national network.

If you're someone who thrives on autonomy, variety and influencing others through credibility and communication, this role offers a platform to make a genuine impact.

Key Responsibilities

Operational Auditing & Reporting

• Conduct regular audits across depots, retailer return centres and customer sites
• Ensure compliance with company standards, SOPs and UK Health & Safety regulations
• Produce independent reporting and registrations relating to process improvements, service quality and training needs
• Deliver frequent KPI reports for management and internal dashboards
• Manage and follow up on internal complaints
• Support the execution and monitoring of Health & Safety requirements
• Oversee inventory monitoring and conduct regular stock counts
• Analyse depot performance and service levels against contractual agreements and KPIs
• Facilitate improvement discussions with depot management, operational partners and customers
• Support quality and compliance activities in other European countries when required

Interpersonal & Stakeholder Responsibilities

• This role requires someone who is as strong with people as they are with process.
• Build trusted relationships with depot teams, customers and supply chain partners
• Communicate findings clearly, constructively and confidently
• Influence stakeholders at all levels through insight, clarity and a solutions‑focused approach
• Coach teams to embed best practice and strengthen operational discipline
• Create a collaborative environment where continuous improvement is embraced

Why This Role Stands Out

• This is not a traditional audit position. It's a dynamic, visible role with genuine scope for development.
• You'll have the autonomy to plan your own site visits, shape improvement strategies and directly influence how the UK network operates.
• As the organisation continues to grow, so do the opportunities for progression including things like:
  • Broader operational leadership
  • Continuous improvement or quality management pathways
  • Cross‑border European quality roles
  • Project leadership across supply chain and service optimisation
  • For someone ambitious, curious and motivated by making things better, this is a rare and exciting career step.

What We're Looking For

• Strong interpersonal and communication skills able to engage, challenge and support teams
• Experience in logistics, operations, quality assurance or supply chain environments
• Analytical mindset with the ability to interpret data and identify trends
• Comfortable working independently across multiple UK locations
• Ability to influence and build strong cross‑functional relationships
• Proactive, organised, curious, adaptable and eager to grow/develop
• Calm, credible and constructive under pressure
• Confident facilitating discussions and coaching others

Whats on offer?

• Salary - c£40,000
• Hours: Mon-Fri (40hrs per week)
• Car (can be used for personal use
• Medical & Life Insurance
• 6% matched Pension
• 30 days holiday

If you're a relationship‑driven professional looking for a role with influence, visibility, we'd be delighted to discuss this opportunity further so please apply via the link or email me via, lawrence@morepeople.co.uk