Plant Area Manager

Independent Garden Centre | Monmouthshire, South East Wales
Salary: £30,000 - £35,000 DOE

About the Role

An established, family-run garden centre focused on horticulture and lifestyle is looking for a Plant Area Manager to join their growing team. This is a key leadership role responsible for managing all aspects of the outdoor retail space.

About the Business

The business is a successful, family-run garden centre with a strong reputation for retail excellence and customer service. Located in the picturesque area of Monmouthshire, nestled in the heart of the Black Mountains, the centre attracts both a loyal local customer base and seasonal visitors. With excellent road links via the A465 and M4 corridor, the location is easily accessible from surrounding towns and regions.

Key Responsibilities

• Lead the day-to-day operations of the plant area, ensuring high standards in stock, presentation, and customer service.
• Drive sales through effective merchandising, upselling, and delivering an exceptional customer experience.
• Manage stock effectively-ensuring availability, accuracy, and presentation.
• Deliver high-quality visual merchandising to maximise product displays.
• Build and maintain strong relationships within the horticultural supply chain.
• Collaborate with and support the wider management team to contribute to overall business success.
• Take responsibility for staff development, knowledge sharing, and performance management.
• Attend off-site meetings, industry events, and exhibitions as required.
• Participate in centre opening and closing duties on a rota basis.

What We're Looking For

• Horticultural Expertise: Extensive knowledge of plants and plant husbandry.
• Retail Experience: Strong background in garden centre or similar retail environments.
• Leadership Skills: Proven ability to lead, motivate, and develop a team.
• Commercial Focus: Comfortable working to targets and driving profitability.
• Customer Focused: Passionate about delivering excellent service and engaging customers.
• IT Literate: Confident using Excel and stock management systems.
• Team-Oriented: Willing to support other departments to achieve shared goals.
• Resilient & Committed: Driven, proactive, and able to thrive in a busy retail environment.

Working Hours

5 days over 7, including alternate weekends. Averaging 40 hours per week:
Monday-Saturday: 08:45 - 17:30
Sunday: 09:00 - 17:00

Perks & Benefits

• Free onsite parking
• Staff discount after probation:
• 28 days annual holiday (including bank holidays)
• Pension scheme

What's Next?

To apply, please forward your CV to leo@morepeople.co.uk
Or call on 07522 237 512 for a confidential discussion.