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​Skilled Operatives: The Hidden Asset Easing Burdens on Food Industry Engineering Teams

1 day ago by Ben Gough

In the fast-paced, high-demand world of food manufacturing, operational efficiency is everything. With tight production schedules, stringent food safety standards and rising costs, the pressure on engineering teams has never been greater. But as the industry faces a growing shortage of qualified engineers, an often-overlooked solution is stepping into the spotlight: should skilled operatives be trained in basic maintenance tasks? 

The Engineering Talent Gap

Food manufacturers across the globe are feeling the pinch of an ageing engineering workforce. With fewer young professionals entering technical trades and many experienced engineers approaching retirement, it's becoming increasingly difficult to staff facilities with fully qualified maintenance engineers. This scarcity doesn't just stretch existing teams. It can directly impact production uptime, response times, and overall plant efficiency.

A Smarter Division of Labour

Enter the skilled operative: a production team member trained to carry out fundamental maintenance tasks. These tasks might include simple equipment inspections, lubrication, cleaning, filter replacements, or minor adjustments that don’t require a full-fledged engineer. By equipping operatives with the skills and autonomy to handle this first line of maintenance, food manufacturers can:

1. Free Up Engineering Time

Skilled operatives can take on the “low-hanging fruit” of maintenance work tasks that, while essential, don’t require deep technical expertise. This allows engineers to focus on more complex diagnostics, critical repairs, or improvement projects that directly impact throughput and quality.

2. Improve Responsiveness and Uptime

In a busy production environment, delays in responding to minor faults or preventive maintenance tasks can snowball into bigger issues. Skilled operatives can act as the eyes and ears on the ground, addressing simple issues immediately and escalating more complex problems with valuable first-hand insight.

3. Reduce Maintenance Costs

Deploying engineers for every task, no matter how basic, is inefficient and expensive. By assigning low-level maintenance to trained operatives, companies can reduce overtime, contractor reliance, and unplanned downtime, all while optimising labour resources.

4. Encourage Ownership and Engagement

Training operatives in basic maintenance fosters a sense of ownership and accountability for the equipment they work with every day. This proactive culture can lead to better housekeeping, more accurate reporting of equipment issues, and a greater overall commitment to operational excellence.

5. Support Compliance and Safety

With the right training, operatives can contribute to safer working environments by spotting early signs of wear, leaks, or hygiene concerns. Their involvement enhances preventive maintenance programs, which are critical in ensuring both equipment reliability and food safety compliance. 

Making It Work: Training and Structure

Implementing a skilled operative model requires more than a quick training session. It demands a structured approach:

Clear Role Definition: Delineate which tasks can be safely and effectively handled by operatives and which remain the responsibility of engineers.

Robust Training Programs: Provide practical, standard-aligned training that ensures operatives understand safety protocols, GMP, and the technical fundamentals relevant to their duties.

Continuous Support: Equip operatives with the right tools, reference materials, and access to engineering support when needed.

Feedback Loops: Create a communication channel between operatives and engineers to ensure knowledge sharing, incident reporting, and ongoing improvement.

Conclusion: A Strategic Advantage

As the food industry continues to face workforce challenges and increasing pressure to do more with less, the role of skilled operatives in basic maintenance is becoming a strategic necessity. By expanding their capabilities, manufacturers can build more resilient, cost-effective operations while easing the burden on a dwindling engineering workforce.

In a sector where every second counts and every ounce of efficiency matters, the answer isn’t always hiring more engineers; it’s about working smarter.

For a discussion on hiring the right engineers, ready to adapt to whatever your workforce demands, please do reach out to see how I can help.

Contact me

Ben@morepeople.co.uk