Customer Service Executive
-
Location:
Yate
-
Sector:
-
Salary:
£25000 - £26000 per annum
-
Contact:
Sandra Poskaityte
-
Job ref:
SP20244
-
Published:
6 days ago
-
Startdate:
ASAP
Customer Service Executive
Our client is a dynamic, forward-thinking organisation that prioritises the personal growth and development of its employees. They're all about creating a fantastic work environment, and now they are looking for a motivated Customer Service Executive to join their growing team.
The Role
We are looking for a dedicated and customer-focused individual who is confident on the phone and has a talent for building relationships. As part of the team, you'll be at the heart of providing excellent service to existing and potential clients.
Main Responsibilities
- Provide exceptional customer service by prioritising customer needs, ensuring a positive and supportive experience at all times.
- Accurately process and acknowledge customer orders, ensuring timely delivery and customer satisfaction.
- Handle and resolve customer queries and requests, demonstrating a proactive approach to problem-solving.
- Communicate lead times, order statuses, and any issues affecting delivery or product availability in a timely and clear manner.
- Ensure all digital and physical files are accurately maintained, compliant with audit standards, and easily accessible for internal use.
Required
- Previous experience in customer service, ideally within the manufacturing sector or similar.
- Strong communication skills with the ability to build rapport and trust with clients.
- Confident phone manner and comfortable handling customer queries.
- Ability to work within a team while maintaining individual accountability.
Salary
£25,000 - £26,000
Location
Yate, Bristol (onsite position)
How to Apply
If you are interested, please apply below, alternatively, contact Sandra on 07375 967911 or sandra@morepeople.co.uk
INDOTHER
