Shop Manager
Location: Basingstoke
Salary: Competitive (DOE)
Hours: 40 hours/week, alternate weekends

About the Role

We're recruiting a Shop Manager to join a well-established and growing garden centre, overseeing a broad retail offer across sundries, furniture and home/gift.

This is a key management role within the business, responsible for leading teams, driving commercial performance and maintaining high retail standards across multiple departments. A good level of horticultural knowledge is required, particularly within sundries, alongside strong retail management experience.

With ongoing investment planned for the centre, this is an excellent opportunity to join at an exciting time and play a key role in its continued development, working under a highly regarded and supportive senior manager.

Key Responsibilities

• Lead, manage and develop a team of 7-15 staff across the shop floor

• Oversee day-to-day operations across sundries, furniture and home/gift departments

• Drive sales and commercial performance through effective planning and prioritisation

• Manage stock control, ordering and product flow

• Create and maintain high standards of visual merchandising and product displays

• Ensure excellent customer service and a strong in-store experience

• Oversee cash handling, tills and daily financial processes

• Maintain a safe working environment, including risk assessments and compliance

• Ensure shop floor standards are consistently high, including housekeeping and organisation

What We're Looking For

• Proven garden retail experience, with exposure to sundries and seasonal categories

• Strong leadership skills, with experience managing and developing teams

• Commercially minded, with the ability to plan, prioritise and drive sales performance

• Good horticultural knowledge, particularly within garden centre retail

• Proactive and detail-oriented, with a strong work ethic

• Confident across all aspects of retail operations, including stock, merchandising and compliance

• Positive attitude and reliable approach to work

Perks & Benefits

• Opportunity to join a growing garden centre with strong investment plans

• Work under an experienced and supportive senior manager

• Key leadership role with real influence over multiple departments

• Ongoing training provided, including forklift and first aid

• Opportunity for long-term development as the business continues to evolve