Houseplant Supervisor
Location: London (SW3)
Salary: Competitive (DOE)
Hours: Full-time

About the Role

We're recruiting a Houseplant Supervisor to join a well-established and highly regarded garden retail business in Chelsea.

This is a hands-on, customer-facing role where you'll take the lead within the houseplant department, acting as the first point of contact for customers. You'll combine strong plant knowledge with a commercial mindset, helping customers choose the right products while driving sales and delivering an excellent retail experience.

Working closely with the wider team, you'll ensure the department is consistently well-presented, fully stocked, and operating efficiently, with increasing responsibility for ordering and stock management over time.

Key Responsibilities

• Lead the day-to-day running of the houseplant department, ensuring high standards of presentation, cleanliness, and availability

• Deliver excellent customer service, offering expert advice and creating a welcoming shopping experience

• Drive sales performance, working towards weekly, monthly, and annual targets

• Manage and maintain stock levels, including supporting with ordering, deliveries, and supplier coordination

• Create visually appealing and commercially effective displays to maximise sales

• Monitor plant health and minimise waste through strong maintenance and care practices

• Handle customer enquiries, orders, and deliveries with strong organisation and communication

• Ensure all processes, policies, and administrative tasks are followed accurately

What We're Looking For

• Strong retail and sales focus, with the ability to engage customers and maximise opportunities

• Solid horticultural knowledge, particularly with indoor plants and plant care

• Excellent customer service skills - friendly, approachable, and professional

• Highly organised, with strong admin and communication abilities

• Good merchandising and display skills; a creative eye is a strong advantage

• Proactive and self-motivated, with the confidence to suggest improvements and new ideas

• Previous experience in a similar retail or supervisory role is preferred

Perks & Benefits

• Opportunity to join a well-respected and unique garden retail business

• Supportive team environment

• Scope to take on more responsibility and develop within the role

What's Next?

To apply, please send your CV to leo@morepeople.co.uk
Or call 07522 237 512 for a confidential chat about the role.