Perks & Benefits

• Opportunity to join a flagship site with significant investment and growth plans
• Work within a large, dynamic retail environment with diverse product categories
• Be part of a centre targeting £10M+ turnover with a strong performing restaurant
• Autonomy to shape and develop key departments
• Opportunities for progression as the business continues to expand

About the Role

We're recruiting a Shop Manager to join a well-invested and high-performing garden centre, with a strong focus on developing its retail offer across gift, leisure and seasonal categories.

This is a key leadership role within a large centre, managing a high volume and diverse department including giftware, fashion, furniture, BBQs and seasonal ranges such as Christmas. Horticultural knowledge is not essential, but an interest in gardening would be beneficial.

You'll take ownership of multiple departments, driving commercial performance, visual standards and team productivity, while contributing to the wider success of a growing centre with ambitious plans.

Key Responsibilities

• Lead the day-to-day running of multiple retail departments including gift, leisure, furniture and seasonal ranges
• Manage, motivate and develop a team of circa 12 staff, with responsibility for around 6 on shift daily
• Drive sales performance across key categories including Christmas and giftware
• Deliver high visual merchandising standards to enhance the customer experience
• Oversee stock control, merchandising and product flow across departments
• Work flexibly across categories, supporting areas such as sundries where required
• Collaborate with the wider management team to support overall centre performance
• Adapt to seasonal demands, ensuring resources are aligned to trading priorities

What We're Looking For

• Strong retail management experience, ideally from a department store or large-format environment (e.g. M&S, John Lewis)
• Commercially driven with a strong eye for visual merchandising and product presentation
• Experience managing multiple categories or departments within a fast-paced retail environment
• Confident leader with the ability to manage and develop teams
• Flexible and adaptable approach, willing to support across different areas of the business
• Interest in gardening or garden retail is beneficial but not essential